Customer Service

  • Warranties – our Lifetime warranty on most parts separates us from our competitors
  • Electrical part warranty – details on our policy

Protect your investment with an extended warranty offered on driveline parts.

 

ALL RETURN ITEMS SUBJECT TO THE FOLLOWING CONDITIONS:

*No returns on special orders.  Special orders are defined as parts that are not normally stocked.  These parts are either ordered from a vendor of A-ABCO Fridley Auto Parts or are special pulled from a vehicle in the yard.

*Refunds will be offered only after determining that the part is not repairable or exchangeable for another part in stock or located elsewhere;   there will be no refund if the seller is not first given the chance to replace the part before purchaser buys another part elsewhere; regardless of seller’s hours of operation.

*Parts must be returned unused in the same condition as when purchased to receive a refund.

*Cores returned must be complete, drained of fluids, and considered rebuildable to receive complete reimbursement.

*Accepted returns on electrical items will result in a credit slip or part exchange. No refunds will be given. Some electrical parts are packaged in a sealed bag so the customer can confirm connections, plugs & mounting brackets prior to opening.  The part is warranted against defects and will be replaced with the same part number only, NO CASH OR CREDIT REFUND WILL BE GIVEN IF BAG HAS BEEN OPENED.

*Customer must present the original sales receipt at time of warranty claim.  If a replacement part is not available at time of warranty claim, customer will be issued an in-store credit. It is the customer’s responsibility to keep the credit slip or card in a safe place as A-Abco does not store credits in the system.

 

Environmental fee

Like many businesses, A-ABCO Fridley Auto Parts must handle and dispose of various hazardous materials and substances which require special treatment under our nation’s environmental laws.  In order to comply with these laws, A-ABCO Fridley Auto Parts incurs additional costs and expenses.  On this invoice, you will note a separate line item for “Environmental Fee”.  It should be noted that these charges are not imposed by the mandate or direction of, nor forwarded for payment to, any governmental agency or authority.  Rather, these charges are simply a means by which A-ABCO Fridley Auto Parts can recapture a portion of the additional costs and expenses it incurs in handling and disposing of such hazardous materials and substances.

 

Shipping information

  • We ship to the lower 48 states
  • Shipping prices are given at time of order and verified before we ship
  • Warranty is different