Returns

Employee Home

Departments

Safety

Training

Sales

Objective:  To quickly address the customer’s concerns guided by our automotive experience in order to provide the correct part and the best experience by maintaining a positive, professional attitude.

 

Flowcharts / Policy / Process

Action Items Flowchart Policy Process

Battery Audit Flowchart Policy Process

Part-Type Quality Inspections FILE

Return Cheat Sheet (DRAFT)

Returns Flowchart Policy Process  (Download this document for the links to work.)

 

 

Forms / Records

Car-Part ARA Damage Codes

 

Return Logs

Return Tag (DRAFT)