Wholesale / Phone Sales

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Objective:  To efficiently and effectively assist the customer in finding the correct  part at the lowest cost by educating the customer and providing a positive, professional attitude.

 

Flowcharts / Policy / Process

Action Items Flowchart Policy Process

Part-Type Quality Inspections FILE

Returns Flowchart Policy Process  (Download this document for the links to work.)

 

 

Forms / Records

Car-Part ARA Damage Codes

Check Acceptance Flowchart Policy Process

FAX Cover Page