Sales

Employee Home

Departments

Safety

Training

Counter sales

Wholesale / Phone Sales

Returns

Objective: To empower the customer through proper education in the automotive field by providing professional customer service along with low cost, quality parts.

 

Flowcharts / Policy / Process

Action Items Flowchart Policy Process

How to read our locations and what they mean in selling or getting a part

Battery Charging and Handling Flowchart Policy Process

Car Buyer

Check Acceptance Flowchart Policy Process
Cleaning Rugs in Lobbies Flowchart Policy Process (DRAFT)

Company Equipment- Radio- Flowchart Policy Process

Dealing with Difficult Customers Flowchart Policy Process (DRAFT)

Engine and Transmission Repair Flowchart Policy Process (DRAFT)

Handling Credit Cards – Gift Cards – Coupons Flowchart Policy Process (DRAFT)

Part-Type Quality Inspections FILE

Performance Based Phone Priorities

Photographing Parts for Customers Flowchart Policy Process

Processing Requests for Credit Accounts Flowchart Policy Process (DRAFT)

Returns Flowchart Policy Process  (Download this document for the links to work.)

Shipping Flowchart Policy Process

Special Pulls Flowchart Policy Process (DRAFT)

Using Tags Flowchart Policy Process (DRAFT)

Using the Telephone Flowchart Policy Process (DRAFT)

Vehicle Purchasing from the Public Flowchart Policy Process

Removing personal or company property from A-Abco. Policy, Flowchart and Process

Loading Securing and Unloading Parts Flowchart Policy Process

 

Forms / Records

Sales Signs

Battery Charging Log

Battery Count Log

Car-Part ARA Damage Codes

Company Property and Purchases Deduction Authorization Form

Removing Company or Personal Property from A-Abco Acknowledgment Form

Downtime Activities List

Equipment Sign Out-In Sheet

FAX Cover Page

New Customer Forms

Part numbers-warranties-est shipping costs

Returns

Return Tag (DRAFT)

Sales Checklist Counter (DRAFT)

Sales Manager Checklist (DRAFT)

Used Tires Pricing Calculator